Legal

Terms of Service

The rules and conditions for using Vaulter.

Last updated: 13 March 2026

Welcome to Vaulter. These Terms of Service (“Terms”) govern your access to and use of the Vaulter website, applications, CLI, MCP integrations, and related services (collectively, the “Service”).

By accessing or using Vaulter, you agree to these Terms. If you do not agree, do not use the Service.

1. Who We Are

Vaulter is a platform for managing secrets, keys, credentials, and related workflows across developer tools and environments.

2. Eligibility

You must be legally capable of entering into a binding agreement to use the Service. If you use Vaulter on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

3. Your Account

You may need to create an account to access some features.

You agree to:

  • provide accurate and complete information
  • keep your login credentials secure
  • promptly notify us of unauthorized access or suspected misuse
  • remain responsible for activity under your account

4. Acceptable Use

You may use the Service only in compliance with applicable law and these Terms.

You may not:

  • use the Service for unlawful, harmful, or fraudulent purposes
  • attempt to gain unauthorized access to systems, data, or accounts
  • interfere with or disrupt the Service or its infrastructure
  • probe, scan, or test vulnerabilities without authorization
  • reverse engineer, copy, or exploit the Service except as permitted by law
  • use the Service to store, transmit, or manage material in violation of law or third-party rights

5. Your Content and Data

You retain ownership of the data, secrets, credentials, configurations, and other materials you submit to the Service (“Your Data”).

You grant Vaulter the limited rights necessary to host, process, transmit, and display Your Data solely to operate, secure, and improve the Service.

You are responsible for:

  • ensuring you have the right to use and store Your Data
  • configuring access controls appropriately
  • managing the confidentiality of your credentials and environments

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect the Service and customer data. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

The Service may interoperate with third-party tools, cloud providers, authentication providers, developer platforms, or integrations. Your use of those third-party services is governed by their own terms and policies, not these Terms.

We are not responsible for third-party services, content, availability, or security practices.

8. Availability and Changes

We may update, modify, suspend, or discontinue parts of the Service from time to time. We do not guarantee uninterrupted or error-free operation.

We may also add or remove features at our discretion.

9. Fees and Billing

Certain features may require payment. You agree to pay applicable fees in accordance with the pricing and billing terms presented to you at the time of purchase.

Unless otherwise stated:

  • fees are non-refundable
  • subscriptions renew automatically until canceled
  • you are responsible for applicable taxes

10. Intellectual Property

The Service, including its software, design, branding, logos, text, interfaces, and related materials, is owned by Vaulter or its licensors and is protected by intellectual property laws.

Except for the limited right to use the Service under these Terms, no rights are granted to you.

11. Feedback

If you provide suggestions, ideas, or feedback about the Service, we may use them without restriction or obligation to you.

12. Termination

You may stop using the Service at any time.

We may suspend or terminate your access if:

  • you violate these Terms
  • your use creates risk for the Service or other users
  • we are required to do so by law
  • your account remains inactive or unpaid for an extended period, where applicable

Upon termination, your right to use the Service ends immediately.

13. Disclaimers

The Service is provided on an “as is” and “as available” basis to the fullest extent permitted by law. Vaulter disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

14. Limitation of Liability

To the fullest extent permitted by law, Vaulter and its affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities arising out of or related to your use of the Service.

Our total liability for any claim arising out of or relating to the Service will not exceed the amount you paid us, if any, for the Service during the 12 months before the event giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless Vaulter and its affiliates from and against claims, liabilities, damages, losses, and expenses arising from:

  • your use of the Service
  • your violation of these Terms
  • your violation of applicable law or third-party rights
  • Your Data

16. Governing Law

These Terms are governed by the laws of Supreme Court of India, excluding conflict of law rules.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice.

Your continued use of the Service after the updated Terms take effect means you accept them.